The setup really needs to be made easier I would not recommend this product to anyone I absolutely regret the decision ...
Shantal Munro, Amazon
5 July 2014
Summary: I bought the Nokia Lumia as a present for my daughter for doing well in her exams but it has proved unusable. She was unable to download any apps. We had to setup a micro-soft account to download any apps - we encountered untold problems with this . I checked online and many people have the same problem. I have spent three days online trying to get the problem sorted with no resolution to date.
Summary: Am very, very disappointed. The plastic pressure point on the cover to operate the on-off switch is very poorly constructed and did not even allow me to turn the device on and off easily. I had to switch to a very old Nokia basic phone for duration of my overseas trip. I will not buy a Windows phone again.
Never Purchase a Nokia Mobile because of their customer services.
pradeepshin, Phone Arena
13 March 2014
Excerpt: Never purchase a mobile from Nokia if you purchase then you also have to suffer as I am doing after spending 22K on a nokia mobile phone. Worth less customer care service Nokia provide in India. Nokia care center can change all of your new parts with old one if you submit your mobile for repairing. No commitment - Nokia customer care executive make fake commitments and also they can try to misguide you because they asked me for 7 days but 23 days gone.
Summary: After few days of usage it locked up and will not respond to the power up button. Had to leave it to fully discharge. unfortunately since I live outside the US there was no way to meet the strict return deadline of Amazon. If Amazon means to sell outside America this is a policy that needs urgent review. On a more serious note there is quality problem with the Nokia Lumia phones. I also bought a Nokia Lumia 620 same time. Guess what - it arrived DEAD (DOA).
I'm very unhappy I have had this phone plugged in ...
Ryan Dixon, Amazon
10 November 2014
Summary: I'm very unhappy I have had this phone plugged in and charging 12 hours and all the the one has done us display the company sign and show the battery sign with the battery still in the red and the plug symbol blinking.