Very nice hardware, frustrating software & support
limespider, Phone Arena
16 January 2012
Excerpt: average of each category is 5.7... but everyday usage must be weighted significantly more, which drags my overall score to 4.0 I ran out of boxes for cons, but just click on the individual ratings to see why i rated it that way....
Pros: (see individual sections for more details)
Cons: Poor software & even worse support form Nokia, Bug in MS Outlook Calendar sync moves re-occouring items 1 day ahead (Nokia support is USELESS for help), (see individual sections more more details)
Summary: After receiving phone purchased through Amazon supplied by others, I discover the phone, advertised as for US with warranty, was supplied with European charger and maps loaded. With Nokia Ovi Suite I transferred my contacts from my other phone and during the process the Suite suggested I should update the phone firmware to the latest version. I allowed this to take place. I have a N8 my wife uses as well which I allowed the firmware to be updated as well (Anna).
Summary: This is a beautiful phone, cosmetically. The screens are vibrant, the video is crisp and clear. Takes a while to figure it out, but worth the time. The only problem i had is the fact that it was suppose to be the U S version with warranty, and when I opened the box, nothing was in english. Including the box, the paperwork, or the charger (it was a direct current charger. I returned it today and do not expect any problems with the refund process.
Summary: Although the hardware on the phone is brilliant, the software really kills it. I've used other mobile platforms, having owned an iPod Touch 4g, an Android 2.2 phone, and a Windows Phone 7 phone... so if you are considering to switch from one of these platforms you're better off just giving some homeless guy on the street your $400. Don't get me wrong, Symbian is definitely nicer than dumbphones can be- it's just not as flashy or easy to use as other mobile platforms.
Summary: The phone itself is functional, stylish and has been my favourite phone over the 3 i've had in the last 10 years. However after 15 months of ownership the phone developed a problem with the charging USB. I travel a lot and use my phone as a router for internet access whole on the move my connecting it to my laptop, that's when i first began to notice the issue as the PC struggled to recognize the phone.
Summary: This is an awesome phone, one of the best I've had but it won't last long, the charging port just stops working after a while and as you can't remove the back, the phone is pretty much useless now, it lasted just a year.
Summary: The GPS (one of my main reasons for buying it) works only if connected to Internet, and even so, with a lousy precision (wrong by about 20 km). Applications are non-intuitive. Difficult to open open/slide the upper lid. Difficult to employ the touch-screen keyboard when phoning without using the hard-keyboard.
Summary: Let me start with the body - The phone lacks the ability to be held firmly nicely while using the keyboard or the touch. Unless you have large hands, it is bound to slip off and fall. Nokia should have considered using not so slippery materials for the outer body. Battery - Pathetic for a smart phone which needs to be syncing emails all through the day.
Summary: I am almost entering a period of despair trying to find a good business mobile phone! I was so looking forward to the E7. I had written off Blackberry as not a serious business phone when I discovered I couldn't synch my SMS messages and a few other things with my PC - can you imagine - a phone that's supposed to be a business phone, and I can't simply copy my SMSs etc to my PC? That's Blackberry off my list.