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Question: Nokia -7230 mobile: SERIOUS LAPSES -No Template, Save Item folde

I have very bitter experiences with Nokia 7230, whose primitive software shatters all my expectations.:

• Unexpectedly, TEMPLATES & SAVED ITEMS folders are not offered in a phone costing nearly Rs 6,000 !! I cannot save any item or save any template, which I can even in a basic phone like Nokia 2626 !! This affects me too much as I need SMS a lot and lack of this feature makes my phone somewhat useless.
• In "Internet" folder , there is no "Go to Address" or "Settings" options !!
• I Cannot change the "Home Page" address from the default one !!

Strange enough, Nokia does not reply to emails and complaints through website gets mechanical, unfriendly response that "the desired features mentioned in your e-mail communication is not supported by the phone"On 16 April I went to Nokia Care at 10, Lenin Sarani ,Calcutta (150+ KM from my town) ,they tried to solve my complaints but it is confirmed that Nokia 7230 offers NO TEMPLATE at all, and alternative process of adding & storing is VERY complicated & time consuming !! Really a very serious lapse. Three Software updates prove futile - the Template, Internet Settings, Call Details log are really customer unfriendly and I strongly urge Nokia to withdraw such a Primitive mobile set from market.
Prasenjit Bhakat