Summary: I like this phone a lot. When you just need a phone for phone calls, it's compact, light and easy to use with a number of features. I purchased it as a back up phone to use a bit down the road, as my current phone(same model) was starting to wear out. When I received it, I put the simm card and battery from my current phone in it to test it out. It worked fine. Silly me, I didn't charge up the battery that came with it to see if that worked.
Summary: I only require a phone for voice calling and texting, so this really met my needs perfectly. It's solid, durable and compact. My last phone was the same model, with which I was happy (I probably had it for 4 or 5 years).
Summary: The phone was great except it was missing the multimedia setting so that I could send and receive pics. Didn't have the time to deal with trying to get the problem resolved with the vendor I purchase from so cannot rate their customer service. But the phone itself is great. My husband has the same phone and his works fine.
Summary: Love my phone. Good size, good reception, afforadable. Easy to use. Like that it automatically locks when not in use and is easy to unlock when needed. Have always found Nokia phones to be reliable and very dependable.