Excerpt: This phone has basic features. It gets alright reception. If given the choice I wouldn't get this phone again. It has minimal storage and takes some what poor photos. Often the 4 key gets stuck and wont let me do anything. The phone is easy to text with. It often freezes and I have to shut it off. Also the when texting the text is often slow and will not appear right away.
Excerpt: I was very pleased when I first received the phone, until I really tried using all of the different features it offered. It's a minimum seven step process just to set the alarm! I have never had a QWERTY keyboard or wanted one until I tried using this phone to text message and IM - it's not very text message friendly. If you make a mistake and realize it after the word is no longer underlined it's a bit difficult to correct the mistake.
Excerpt: When I purchased this phone I loved it! My favorite color is purple, and this one was just about the exact shade I loved. That was a major selling point (I'm not big on all the gadgets). The camera on the phone took great pictures, as long as you didn't zoom. I used this as my primary camera. The pictures printed out fairly clear, considering it was from a camera phone. If I printed out a picture that I had zoomed in on, the picture quality was very poor.
Excerpt: I hate this phone. It doesn't get reception IN MY HOUSE. The sound quality is awful and I have to ask people to repeat themselves all the time. The worst thing? I have the "grape" color and for some reason the purple paint on the keyboard started to flake off almost immediately. It's almost completely gone. When I make a call, usually there's a paint flake on my face when I'm done. Really??? Also it is horrible to text with..
Excerpt: agree, that i liked the phone, liked the text, etc; agree that camera not good, and the back plate doesn't want to stay on; having it in ur pocket, the ring style will change having hit something in the pocket. the problem i had, was when i went to wash an exterior door; and water squirt reflected off de do' and getting on me; next day, it when it started having problems ... phone will work .l.
Excerpt: This phone is terrible.. the screen turns white everytime i open it..and i have to restart my phone to use it.. it turns white everytime.....terible phone....dont take this phone ever again......and dont waste money behind this....
Excerpt: Well when my phone started doing whatever it wanted mainly dial the number 8 until i wanted to punt it across the room, I decided to google the problem and low and behold, it's not just me. The phone was always pretty slow on the uptake, it would have a lag time between one application to another. I have had problems with it freezing so I had to take out the battery and put it back in and it would usually be okay...unfortunatley, not this time.
Excerpt: NEVER get this phone!!!! It looks good at first, but its not worth it! I have had SO many problems with this phone. It won't charge with ANY charger into an outlet in a wall. I have to use a USB cord plugged into the computer to charge my phone, then it doesn't even hold a charge!!! Also it randomly changes my ringtones...(to prove it, it JUST happened when i got a text) My phone will NOT vibrate anymore it just goes to silent or some random setting.
Excerpt: This phone is not well made at all. After just over a year the, the keyboard on it stopped working. Only button that operates is the power button now. Looked on T-Mobile's site, and a bunch of other people posted the same issue with the W490 - keyboard fails after six months to a year of use. When I called T-Mobile tech support, even pointing out it seems to be a common issue, ie a manufacturer's defect, their answer was "to-bad" "your screwed".