Excerpt: The phone is sturdy without feeling bulky. It's sharp looking and the gorilla glass is great for resisting scratches. Unfortunately, there's nothing else good to say about this phone. Features and usability are average at best. Typical Sprint bloatware doesn't help. 4G is horrible. 3G makes the slow phone seem even slower. Crashes. Poor speaker phone quality. Swype is only ok, but touch is unusable.
Excerpt: Allow me to preface this by saying that the ONLY reason I have had this phone this long is because I have been waiting for an upgrade. However, due to Sprint's poor service, I am switching to a different carrier altogether. This phone works well long enough for the 14 day free replacement warranty to run out. I have to restart my phone daily or it will not ring when I receive a phone call or message (even with the volume at full blast).
Excerpt: I had such high hopes for my first Android (coming off the failed Palm Pre). And while this phone started out well, soon it was in BIG TROUBLE and no amount of factory resetting helped the slowness going screen to screen, the failure of the touch screen, the slowness of loading a website. And the ultimate insult: Motorola failing to live up to their promise to upgrade the Android system (I now have applications that will no longer work). The camera is crap indoors.
"Perks not worth aggravation of Motorola Photon Q 4G LTE"
25 February 2013
Pros: Full keyboard, large screen, dropped in water and still works with otterbox case protector.
Cons: non removable battery cover, Software updates render phone useless, no SD card, keyboard key coating rubbed off in 3rd week, battery life goes way down after 1 month of use, heavy and large, runs on 3G, lte not available
Excerpt: I purchased the Photon a while after it arrived with the hopes of an ICS update that was announce by Motorola to be disappointed that one will not happen. So while I was a fan of the phone I will have to pass on a recommendations of this device.
Summary: Well I should have known better after all the troubles I had with the previous Photon but all the good reviews said this was a great phone. Battery life is horrible considering the only thing i use the phone for is texting and talking and very little of either. I might make 3 or 4 calls a day and texting maybe twice. The primary reason I got the phone is for the international use because I travel occasionally.
Summary: I purchased this phone with a Sprint two year contract in August of 2011. Everything was fine until January of 2012 when the outgoing sound quit working. I did not have the Sprint Warranty Program (an additional $8.00 a month) so I had to use the Motorola warranty service. The process was easy enough. You go to the Motorola website and follw the prompts to get a RMA number and shipping instructions.
Excerpt: I got this phone as a swap for my s2 which has now had major over heating issues, leading to failure twice. This was suppost to be an acceptable and comparable solution. In comparison it is slow unresponsive, a lot less intuitive than my S2 and general a pain in the neck to operate in comparison. I had high hopes that phone would be acceptable and more reliable solution than my S2. It feels more solid and has a better battery life.