Summary: I was looking to replace my boyfriends phone. He had this exact one but it was falling apart. So I bought this one to replace it. It comes with a sim card already and you can't just switch out sim cards in an attempt to keep your contacts. You'll get a error message and it won't turn on. If you were looking for a cheep phone what you can do is transfer your number to the new phone. Have fun transfering you numbers over to this phone.
Summary: I have been using this brand of cell phone for years and both the service and the product is the best value I have found. I have also gotten these for my parents and daughter and son-in-law - who are also very happy with them. The phones are easy to use and the Net-10 service has always been a very good value.