Summary: I love the Karma, but I'm pretty sure it's a 'lemon'. This was my 2nd one, got the first thru AT&T. First one 'died' while on a trip to FL, losing all contact info, texts, saved messages, etc. It was never dropped or anything! Just died. I was devastated! I love the Karma & I'm sooooo picky about my phone! After trying the Pantech Pursuit & Samsung Impression, I decided to try another Karma. After 3 weeks, the 2nd one did exactly what the first one did, only sooner!