Summary: When I rec'd it, it was all in "french"...had to figure out how to get it to English. TINY buttons, and my hands are small!! My husbankd couldn't use it at ALL!! Could not receive voice mail...when I called for help...no one had a clue. I would NOT recommend this to anyone. BUY YOUR PHONE FROM A COMPANY THAT DEALS WITH "PHONES"!! ;-( Returned the phone after 2 weeks. Went back to my AT&T phone. The only thing I liked about the EX117, was the pretty white and pink color!!