Summary: No Manual came with the phone, so went on line and got the manual. This phone does not match the manual, as many listed features are missing, as if the phone was an early prototype or something. I have pictures on the SIM card that I cannot download. Have tried everything the Motorola tech suggested. I have even ordered a Motorola cord as Tech suggested. Haven't received that yet. I have Mini SD card installed, but can not load to it.
Excerpt: This phone is my nemesis. After breaking my Razr I didn't have a choice in a cell phone, I didn't think I was going to like it, but I went in with high hopes. It didn't take long for them all to come crashing down. I live in a rural area, I rarely had problems with reception with my Razr. With the m330 I have to sit in the exact right spot in my house to keep reception, and forget about sending and receiving picture messages!
I would not buy this phone if it was the last one in the store
9 September 2012
Excerpt: I was given this Phone free from AT&T as a promotional offer to add a new line to our family service. I had the phone less than 2 months when the Right corner below the screen when opened had cracked durring regular use of the phone. I ignored it since the phone could still be used and I did not bother to purchase the warranty since it is a waste of $ and you end up paying enough monthly to buy a whole new phone within months of the dues anyway. Not even a week later...
Excerpt: I have had this phone for about a month. At first I was frustrated by the way the buttons tend to malfunction frequently, and it takes close to forever to trype and send a text message, but I became willing to live with that. I do tend to give up on it sometimes, and just wait until I see somebody to tell them what I was going to text them. (It's surprising how many people tend to get offended if you don't text them back.
Hinge breaks easily; front screen unreadable in normal light.
9 September 2012
Excerpt: Do not buy this phone, Motorola EM330. The hinge is made of thin cheap plastic and easily breaks. Many reports of this problem on the net; happened to my phone. Search "em330 broken hinge" to appreciate the scope of the problem. It is amazing that Motorola has such a poor design and that ATT sells it! The front screen is unreadable outdoors, even in the shade. The idea of a combined music player/phone is good, but the execution stinks.
Excerpt: This phone was chosen as an upgrade to a phone I already had. It was a free phone and I needed only a very basic phone. This phone is horrible! I am not happy with it at all. Even though it was free, I cannot wait to be able to upgrade again. The first major problem with the phone is that the latch on the back panel to the battery is so flimsy. I have dropped the phone only to have the very thin back panel open and spread the phone, battery and panel all over the place.
Excerpt: This phone is cheap and not in good quality. The good thing about it is the sound quality is not bad. But the radio has a lot of noise. You can barely get one or two signals. The worst thing is that the shell is plastic and breaks very easily. One hinge broke after only 2 month of use. I glued it back and half a year later it is no longer working. I have to admit that I drop the phones to the hard places sometime. But none of my previous phones broke into pieces.
Summary: from day 1 it drained the battery after only a few (2-3) calls or a couple days.....which is totally useless.....then with Consumers Cellular, they wash their hands of it once you buy it from them, you have to deal with Motorola, there isn't a return for exchange..
Summary: I've had this phone for exactly 10 months, and today the right side hinge broke, as many others have had happen. It has never been snapped open or shut, or dropped. I have a hard protctive case on it and I never even took the polastic film screen protectors off. I will find out what Motorola or ATT is going to do about this after work today. Update soon.
Summary: I wish that I would have read some reviews on this phone before I got it, I would have gone with another phone. I loved my Motorola razor, had it for over 4 years, so I thought another Motorola would be good... boy was I wrong. The reception isn't nearly as good as the razor and the phone is not user friendly, and the plastic it is made of must be really cheap if the hinges crack from opening and closing the phone carefully.