Summary: I don't think this phone was new, I think it was refurbished. It is slow and always freezes. I will be typing a text and it just gets stuck, I don't have a lot of apps so it's not a memeory issue. I also don't trust the seller.
Summary: Sad to say this since my dad worked at Motorola for awhile but I'm never buying a Motorola phone again. I've had 2 of these (lost my first one), both had same issues. After only a few weeks starting having frequent software glitches. Lots of phone freezes, esp while playing music. Phone will randomly shut down. Reception is pretty bad.
Pros: Durable, Decent batter life
Cons: Frequent software glitches, takes forever to charge
Seller is selling junk phones only last a few months. beware.
Douglas E., Amazon
26 July 2014
Summary: After only 4 months phone quit working on its own. Went to power it up and it was dead as a door nail. Tried hard reset, called Verizon for help and nothing worked. And could not get a hold of the seller. And get this I bought another phone from Amazon and just realized it is from the same damn seller OH great.