Summary: I want to retract my other comment in which I question if my phone was really new..... Well the reason I said that was because the back looked faded, well the faded appearance was due to the plastic film that was on the back of the phone. Once that was removed, it had a nice unscratched back. Please excuse me for thinking that it may not have been a new phone.
Summary: The phone itself is "fine" and it's new, off the shelf so to speak. Mine came with a microSIM, ready to set up and connect. But BE WARNED... (1) it is NOT "Unlocked" (it's a Verizon prepay phone) and... (2) it is not a RAZR M as it is claimed to be. It's a Luge. Why does that matter? First, although it's the same basic phone as the RAZR M (both are XT907), you can be guaranteed that the (newer) Luge will arrive with Android 4.4.2 KitKat, on a later system/kernel version...
Summary: I bought this phone as a replacement until my upgrade came up, I must say I was pretty impressed with this little phone. Size: perfectly fit in my palm, could use one hand to fully operate Features: has a decent speaker and operates relatively without issues would sometimes shut down at random times. Hardware: I dropped this phone many times on every type of surface and it did not break only scratched sides. The battery does get very hot with continuous use.
Summary: In the description it said the item was new but i believe it was refurbished. Had quite a few dings on the outside. Worked pretty good for the first month or so... But then started freezing and saying, for example, contacts unexpectedly stopped. Not something that should happen with a new phone.
Summary: This phone did not say that it did NOT come with a SIM card. My old phone has a SIM but is to large for this phone. This phone needs a Micro SIM card so be aware of that. In the product description it says it is ready to activate and it is not unless you have the correct SIM card. Also, did not come with a manual. I have to download it on the computer.
Seems like an awesome phone and would probably work great with ...
Zachary estola, Amazon
4 February 2015
Summary: Seems like an awesome phone and would probably work great with Verizon but I bought it for straight talk since all the reviews said it would work..it does not work with straight talk, I tried every angle to get it to work with the service but refused to read the straight talk sim card.