Summary: This phone was ease to setup and use. Seller was wonderful to work with. When the phone was wiped, the browser was wiped also. It was very simple to take it into the local Verizon store. They worked with me to restore the browser and installed several updates that were needed. My experience with this phone so far is that it is very user friendly.
Summary: I was told by a friend to buy the Galaxy Note 3 instead of this phone... I am really really glad I got this. The battery life is epic compared to my old Thunderbolt phone. It literally lasts from morning until bed time with heavy use. The performance is stellar. The signal quality for 3G and 4G is just great. I no longer have to use wifi anywhere because the 3 and 4G signal is just great everywhere. Very responsive.