Summary: It wasn't the manufacturers box it wasn't in plastic and it wasn't as clean as other phones I've gotten on Amazon. For a refurbished piece of equipment...... I really expected a lot cleaner......... But that said it works. No problem so far.
Summary: Well I chose this phone because VZW wanted me to upgrade to a more expensive and yet limiting plan. Simply wouldnt happen so I bought this again to replace a cracked screen. Mic is awful on these so I often have to use speaker but the old one was like that too. Not awesome but it works just fine.