Summary: My granddaughter insisted this was her dream phone that she wanted for her birthday. Motorola site gave no info..the vendor couldn't answer so.I left Motorola 4 emails & 3 voice mails requesting direction and/or answers. Each time i received the promise of future contact each time. They fibbed.
Summary: i am surprising very disappointed in this phone i received from amazon; i have always trusted what amazon sold because i order from them regular and they have provided me with good customer service and the products were as they represented.
Summary: It was a good looking phone, but for some reason the text messaging didn't work. We tried multiple avenues to try to fix it and finally gave up. When I contacted the vendor, they were amazing. They listened and took the proper steps to make sure I received a refund. Very professional.
Summary: The top, back of the phone would get so hot I couldn't touch it within less than 5 minutes of using it. I sent the phone back October 30th and was told I would get quite refund within 2 business days, it is now January 1st and I still have not received my money.