Summary: I had one of these phones for about a year and the hinge spring failed. It was difficult to stay on a call without it hanging up by the flip closing. About 2 weeks later the right side of the hinge broke. I replaced it with a used phone from Ebay and plan to use it until my contract expires. NO MORE Sprint/Nextel phones or service after this. This is my fourth Motorola military spec model and they have all sucked.