supposed to be unlocked guess I misunderstood what that meant
Amazon Customer "Beanie", Amazon
1 April 2014
Summary: Never was able to connect to my providers data network. I gave up & bought a Samsung Galaxy. I gave this one to my husband. He never gets on the web on his phone so he is OK with this phone. I would have been OK with it had I been able to get on the net with it. But that is OK cuz I love my Galaxy. I gave this phone three stars cuz it was a decent phone and my hubby is happy with.
Summary: Just wanted basic prepaid smart phone for emergency use but easily upgrade minutes when needed. Started with $ 10.00 plan. Never made a call, never used email, text or used internet and balance went to 0 in days. They returned balance, but it keeps disappearing. Customer Service polite but ineffectual. You loose money just turning phone on or going to a different screen. Click okay and 10 cents deducted; try to unlock screen another deduction. Get the picture?
Summary: It's a good phone for Consumer Cellular. But it is LOCKED into Consumer Cellular. You cannot use it for AT&T or other providers. If you buy an AT&T phone instead, you could use it for Consumer Cellular. So the AT&T phone is "backward compatible", but the Consumer Cellular phones are not.
Summary: Couldn't get the phone to work due to some motoblur thing that popped up when I opened the phone and tried to get service to work. Regardless of how many times I tried, this program still errored, and I contacted Motorola and they told me there was no way to get around the program. Do not recommend.
Summary: I was replacing the same phone I already had because mine had a cracked screen. . first the battery wouldn't charge so I had to use mine. the phone freezes up and I have to removed battery and try again. the outward condition of the phone was very good .and delivey was fast .How ever not happy with overall performance .seems like too much trouble to contact seller.