The phone hardware was perfect - but the software that came with it was ...
18 August 2014
Summary: The phone hardware was perfect - but the software that came with it was an older version and because the phone is no longer supported by Verizon, I was unable to download updated software (including the VZ Navigator which was a critical piece of what I wanted the phone to do).
Summary: I will only use this for 911 emergency calls and the time. So, I have no idea how hard it may be to decifer the rest of the manual. The problem was that the instructions call the buttons by different names than the illustration and the button name itself.
Summary: First off, since I feel obligated to point out the good things about the phone, I feel that it's good for what it's supposed to be: a basic phone. I don't use it for internet or anything, just for phone calls and texting. Texting is where the problems arise.
Summary: This is a great basic phone for those of us who don't want anything fancy! Only two real problems: one is pixelation for the pics. if you set a pic as your background then the pixelation is terrible.