Excerpt: I only used this phone briefly, but I have to agree with the other reviewers out there - this phone is a tough one to beat when it comes to simplicity and reliability! I got a used one last week, and it worked perfectly. Calls come in LOUD and clear, and the interface is very simple and easy to use.
Summary: Though an older model, this basic cannot be beat for sound quality and durability. I had no comparison when I received it as a Christmas gift, but was quickly enthused about the easy-to-use features.
Summary: I bought this phone in probably 2009; to this day I've used it every single day. While abroad I used it as my alarm clock. It hasn't failed me even once. Today I'm looking for a phone for my wife whose cell broke down (A Samsung) and I bumped into this VX5500.
Summary: Phone seems to work ok. Only concern is the use of term "refurbished". That should mean all previous owner information has been removed and it wasn't. E-mails, voice mails, text messages, display settings all indicated a previous owner.