Unfortunately it was defective, but the supplier provided a full refund so no worries.
Rick M., Amazon
27 March 2014
Summary: This was a replacement for the same phone that is 4+ years old. What can be expected for $23. I took a chance. The internal screen was flaky from the start and quickly went out completely. Returned to Amazon no questions asked. Supplier provided a full refund. I am sorry the phone did not work but I am completely satisfied. That why I gave 4 stars. BTW, I purchased another one of the same phone from another Seller for $40 and it works great.
Summary: I've had 2 of these phones now. and both have had the same problems. Unlocks itself in your pocket and calls people/goes online/changes settings etc (Constantly) Shuts off all the time, for no reason (this is the worst). Touch screen on the front is USELESS. barely works, if at all. Software malfunctions constantly Sometimes during a call it mutes you. you can hear whoever your talking to but they hear nothing.
Summary: Looks like a smartphone without all the hassle of a data package. My daughter wanted a touch screen so this was perfect for her. You do have to call verizon and ask them to remove the 10.00 package if you activate it yourself.