Summary: I am really enjoying this phone. Unlike the CNET review, I find the QWERTY keyboard very easy to use despite the size. The touchscreen on the other hand can be difficult to hit the very small areas in order to navigate menus, etc. My small-ish 10 yr old was frustrated trying to play ringtone samples w/o setting them instead because the area was so small. I think with experience it will get easier but a large man may be frustrated with the small target areas!
Pros: Slide out QWERTY keyboard, colorful display, easy navigation
Cons: No easy access to call history, touchscreen menus sometimes too small to hit accurately