Summary: This is not the same phone I purchased from the store; it has a terrible camera that will not focus; also it is not as sturdy as the Octane I have. It seems to be a factory second. Very disappointed.
Summary: Frequently the screen goes blank for long periods so you cannot view your contacts or texts. It also doesn't always charge properly. I LOVED my previous octane that's why I got another...but this one is a lemon.
The answer for everything--call customer care!! WHAT??
10 February 2012
Summary: I'm not sure how long I will have this phone. Everytime you need help--CALL CUSTOMER CARE!! I know for a fact they don't HELP with CERTAIN issues. They pass you off to another dept.---as if they are ANY better!! NOT!!
Pros: It's on ok phone.
Cons: Not going to do the CONTRACT thing next time--RIDICULOUS!!
Excerpt: its one of the worse phones i have probley had. i had an env3 before this and we switched to this one becuase of all the problems i had with my env3 and they got worse with this phone. i dont think any one should get this phone. almost everytime i go to use the camera on this phone it will say failed. some times it wont let me in to my pictures or ring tones. texting. when i open a multimedia message it powersoff. my texts never get sent out.
Pros: the message lay out for texting
Cons: random resetting, shuts down when your on the phone, doesnt get texts, does not send texts, phone clearty is bad