Excerpt: I just upgraded to the Fathom, and I am quite disappointed. The GPS is incredibly slow, and Verizon was unable to help speed it up. The tech noted that all of the settings were correct, but that the phone was just slooooow. So much for the snapdragon processor, which was one of the reasons I purchased this model. Email is equally slow. There is not threaded text messaging. Apparently, it is very difficulty, if not impossible, to import my old ringtone over to the phone.