Summary: Difficult to navigate, touch screen is very "touchy" - difficult to get to respond easily. Worst of all after just over 6 months of little use the battery won't charge correctly. Every time we try to charge it it states to make sure we have the correct charger connected even though we are using the one that came with the phone. This is a poorly designed phone from top to bottom. After 6 months of trying to adapt we have given up and are buying another phone.
Summary: I bought this phone to use it for talk & text only. I found the sound and touch quality pretty poor; but this I would let off since it was a cheap buy. What brings me to the 1 star rating is that now a few months after purchasing the screen won’t shift when I flip the phone to use to keyboard.
Buyer Beware: Someone may already have your phone.
12 March 2014
Summary: There seems to be a common theme lately. I bought the phone back in February in new condition, but when I tried to activate it, it was already activated under another Verizon account (Surprise!). The Verizon rep I talked to even did some investigating to see if she'd still be able to, but I guess she couldn't do anything unless she had authorization from the owner of the account.
Summary: I really liked this phone but when I went to the Verizon store to have it activated, the man there checked it and said it was already active on another account. Obviously, when the manufacturer "refurbished" it, they didn't clear it for use. I am very unhappy because I had to return it. I'm afraid to order another one!
Summary: With it's often completely unresponsive touch screen and slow, cumbersome interface, every time i use this phone, i can't help but think the designer shouldn't have bothered. Using even the most basic functions is an exercise in frustration. Attempting to press one touch-screen button often means inadvertently pressing the one next to it (i.e. hitting "Send Message" ends up placing a call, etc).