Summary: Showed up new in box, no issues, no problem activating at Verizon store, no grief about the lack of a data plan for the phone - we have a family plan where both adults have data, and the kids do not.
Summary: I wanted a phone that was easy to use, and did not have internet access. This phone fit the bill perfectly. It does have the the capability for internet but was not "loaded" or whatever it is termed. I can call, text and take pictures, that is all I want. This phone is perfect, has a keyboard and a touch screen. I love it.
Summary: I've owned 4 of these same phones - I don't want a true "smartphone" and this is the next closest thing without being weighed down by the contract. It gives you a great keyboard for texting, an effective touch screen and the single best format for listening to podcasts and being able to slide a tab to the exact minute and second of any podcast or song you're listening to. I'll keep owning these as long as they're available to purchase!