Summary: My son did not do very thorough research---we loved the phone, but it is not compatible with our plan. Seller answered all my questions and concerns quickly; we tried to find a way to make this work! When it did not, the return and refund could not have been any easier!! If I ever need something they have, I can guarantee him my business!!!
Summary: I ordered this and it didn't even arrive. The people who sent it out just kept saying that it would be here soon and three weeks later i had to go to a store and get a phone.... NOT worth it!!!
Summary: Love this phone. Easy to use even for technophobic like me. quick downloads, easy to understand and just an all around great phone. The dual sided qwerty keyboard is great with my carpal tunnel.
Summary: I got this phone in April and it lasted until the beginning of June. It kept rejecting the SIM Card and now i can't use it at all. Great for the first 2 months and thats it. Save yourself some money and do not buy this phone.
Summary: All the phones T Mobile has sent me to replace at 5$ per phone out of my own pocket has had the same issues. Definitley would not have purchased this phone if I knew of these issues ahead of time. Can't wait for contract to be up will be switching phone company with another that cares about their customers.
Pros: Double screens which are very convenient.
Cons: I have had this phone for about 6 months and have sent back about 9 of them all with the same issues;kicks me off the internet, get a black screen, freezes, touch screen wont work. T Mobile suggests turning it off every 2 days which does NOT help.