Summary: I had a similar issue as linda2299 did with my phone. I bought one and forgot it at my house right before leaving for vacation. No one was in my house for the next week, and when I got home and picked up my phone, the screen was cracked.
Summary: This phone would be great except it isn't sturdy enough to do the job it was designed for. We had one for exactly a week and a half before the screen cracked while it was sitting on the counter with no one around. We have no idea how it happened, and the phone definitely was NOT dropped.