Summary: I've been using mine for three years and it's never failed me. I'm 6'2' and have no problem with the keyboard. In fact, that's the main reason I have it. I've been able to upgrade for over a year, but haven't found a non-smartphone that is an equal to this one. Just replacing the battery now. If you can live without a smartphone, and who among really can't, this is a phone you should take a look at.
Pros: Sturdy, reliable. Easy to operate. Doesn't require an extra $30 or $40 per month
Cons: It's not a smartphone!! But you can get on the web if you need it, I never have. I have an ipod and there's not many places that don't have wifi.
Summary: ok it has no apps because its not a smart phone and the full keyboard screen sucks and games cost money but if you need ringtones for free go to tonzr.com and full songs you need a micro sd card and it plays great through v cast plus its all free so this phone is pretty good it could be better tho