Summary: Exactly as expected, since is a 3 year old product now. Was perfectly new as my original was, and in pristine condition as hoped (some reviews indicated item was not 100% new). This specific unit seems to be having some issues that look to become major (screen showed dual display of same once, much of the time is dim and brightens after waking from sleep, and once also didn't show anything, but buttons at bottom were still responsive), but I understood the risks of...
Excellent Item, it came Brand New with a stock ...
Amazon Customer, Amazon
7 January 2015
Summary: Excellent Item, it came Brand New with a stock Android 4.03 Ice Cream Sandwich out of the box, however it did not come with OEM HTC Branded Accessories but Verizon Branded placed in the box. Still all items are new.
Summary: the first phone i recieved was in fact damaged but i sent it back and got a working, good condition replacement in a reasonable amount of time and the people i spoke to on the phone were very helpfull and profesional so thank you for taking care of everything!
Excerpt: I absolutely love my phone, and I'm very disappointed that I'm going to have to get a new one soon. The Rezound has lasted me 2 years and only started having problems the last few months. When I have it plugged into the charger I can't text since it will automatically click on different things without me touching the screen. The battery life has gotten very short, I've bought a new battery and it helped to expand it.