Summary: I had this phone for two years. By the end of that time I was ready for a new phone. Starting out it was fine, for being an early smartphone. It was slow to process anything, froze constantly. I had it in an outterbox case, it felt burning hot if it was on for a while, or held a long phone call. Reception was average, data speed on the slower side. The trackball was a nice feature in theory but it shown wear after about a year. Peeled.
Excerpt: I was really excited when I got my phone back in March of 2010 and was super impressed with the ease and functionality of an Android phone but after using it for a couple of months I realized some major drawbacks and flaws the phone has that should have been addressed before sending it out on market... now I'm locked in for a 2 year contract and not happy about my situation but hey, at least its just a phone. First off the phone is slow.
Excerpt: My dad gave me his HTC Hero phone since he upgraded to the EVO. I really know why he was so willing to give the Hero up. I have never had a smart phone, although I own an iPod touch. This phone is so slow and it is really confusing. I have no idea how to close applications; whenever I try to save someone's number, I need to try it about three times before it actually works. Even though I believe the phone is locked, it will still call people.
Stay away unless you are the most patient person in the world
9 September 2012
Excerpt: I purchased this phone when I first switched to sprint. I was all excited about my first android phone and though the Hero might fit the bill. WOW! WRONG! From day one this phone was terrible. Slow, laggy, delays on phone calls. I setup a shortcut to my wifes phone. From the time I would press it to the time it would call her, could be up to 45 seconds. That is just insane! I tried upgrading the software, firmware and resetting to factory defaults. Still same issues.
Excerpt: I thought that upgrading to this phone would be a step up but I am merely "eh" about it. It's not as wonderful as I thought it would or what the Best Buy sales associate told me but you never know until you have had a phone for at least 2 weeks. The GPS on this phone sucks, at least for me. Anytime I put it an address, it takes at least 10-15 min for it to load and most of the time it tells me it can't find a signal.