Excerpt: I buy my Hero at the end of 2009 being at ease by the vendor (three) & in a variety of press article that the android OS 2.1 was to be on the loose imminently & would open up the marketplace to newer & even better apps.
Summary: Back when this phone was first released, within the first wave of 'smart'phones, this may have been a pretty decent phone. Nowadays, it is basically a brick. I bought this phone brand new and used it for about a year. The screen does not respond well to anyones fingers. The processor was incredibly slow and would lag just between swiping through the homescreen pages. If I wanted to use the internet or apps with any kind of hurry, the screen would sometimes freeze.
Summary: If you buy this phone then you are doomed. I bought this phone just a month ago and the next day it was giving me problems. I don't even know what works in this phone. Making a call and texting are just huge tasks. It froze and take time to process to make an urgent phone call. If another call comes while you are on the other line, the phone ceases to function. IT IS THE WOREST PHONE YOU CAN IMAGINE.