Seller/refurbisher sold product that can not be used.
Amazon Customer, Amazon
2 February 2016
Summary: Very upset to say the least. Ordered 2 phones, one i was able to activate right away, the other i can not activate because it is still under another users account. Spoke to freedompop, they can not override the previous account without the account owners permision.
Summary: this phone was not a good phone at all... I don't know if the seller had an issue with it, but the phone automatically cuts off and you cant even access the beats technology. I would not be buying this phone EVER again...
Summary: Second one. Mistake. I thought it was my fault that the charger connector became loose and bought another one because of the great price. I was extra careful and it happened again within two months. The charger connector becomes loose. Do not purchase this phone.
they state that it has a bad ESN and that the original owner needs to settle ...
Earline S. Hill, Amazon
15 April 2015
Summary: The HTC EVO 4g LTE that I purchased was not unlocked as stated. When I attempted to activate with a different company, they state that it has a bad ESN and that the original owner needs to settle their problem with Sprint before it is unlocked.