Summary: Stopped charging after less than two weeks. Seller refused to make good on it. Had to go through Amazon's appeals process, which I'm glad to say was successful (gracias, Amazon). Do yourself a favor and buy your phone from your carrier. It just isn't worth the hassle to deal with dishonest Internet fly-by-nights.
Summary: Although the HTC phone had nice features, it completely died after 3 months. When I contacted HTC to have warranty work done, they required an invoice with proof of purchase. After faxing my Amazon invoice to HTC they declined the warranty work due to the fact the serial number or IMEI number of the phone was not on the invoice, and out right refused to accept that invoice.
Summary: Had the phone from T-Mobile for a year now. Actually 3, my kids and me. First they restart constantly. Second the battery becomes loose quickly and won't charge well. Last the on-off button becomes loose very quickly and the camera button has to be used to turn it on. Terrible, terrible phone.
Summary: The phone came defective so I had to sent it back, today july 31/2013.Honestly I waited long enough (7 days) to receive something that doesn't work, I think "catch it" should check their merchandise before they send it out to customers. It is to bad because I really like that phone and it was exactly what I was looking for. It was a waste of time and effort.
Summary: Mine shuts off and restarts, on average, about 3 times a day. No good help from HTC, so I'm just counting the days until I can get rid of it. The physical design is irritiating too: protruding screen, full back comes off, and it's difficult to hold. However, the camera and screen resolution are nice. Overall, avoid it if at all possible. Lots of problems you won't get any help with.