Excerpt: I use this phone since 2014, I feel comfortable with Blackberry Build Quality and really love this phone. I use this phone mainly for chatting (BBM+WA) and checking emails. I had problem also with the OS where my Z10 rarely show 100% charged when being charged (the LED rarely show green light).
Pros: Good build quality, Good UX (Blackberry Hub), Comfortable to use for chatting
Cons: Somewhat weak battery, Below average call quality
Summary: I have been using the Z10 for a few years and have been pleased. I recently updated to version 10.3.2 of the OS and that brought some great improvements. The browser is a vast improvement over the ancient BB7 browser.