This phone arrived on time in very good condition. I have always loved BB phones but ...
Joyce Diawon, Amazon
3 weeks ago
Summary: I returned this phone on a matter of personal choice. This phone arrived on time in very good condition. I have always loved BB phones but for some reason I just can't get use to the new BB phones. I had a Q5 that I had also returned last year. The run down is the mix of a droid phone compounded in the smaller screen, as with the Q5 I found it very annoying in trying to close out things and return to something new. I found myself.
Excerpt: Thank you to the good people at R.I.M. for not following the pack, and retaining the keyboard. As a man with big fingers who must check in from the field and type a lot for work, the Blackberry Q-10 is very useful. While many of the functions can be accomplished with the touchscreen interface on this phone, it still has a keyboard. I am still learning how it works, but so far the frustrations have been minimal.
Summary: I like the phone so far. Just an FYI, the phone that was shipped is marked Verizon so it is likely not "Factory Unlocked". While the phone appears to be new, the box was resealed, so it is possible that it is a return or refurbished item. I am happy and for the price no complaints, but just surprised.