Summary: It may be not a new product but a refurbish phone. When I tried to download the music, I received the message saying that my phone had been registered by someone on the music web site. Also, I have not yet received a notice about an update for software although the new version(3.1) was already released quite a while ago. So I'm disappointed at some problems.
Summary: At first when I first got the phone, I thought it was 9/10. I dont like using a touch screen. At all. Unfortunately, the touchscreen is the only way to interact with this phone. It rarely knows what you're clicking on, especially if it's near the bottom quarter of the screen. It frequently minimizes apps when you're trying to click something on the bottom of the screen. The touchscreen on this phone is, by a considerable margin, the worst one Ive ever used.
Summary: I don't know what company this phone is for but I just bought this exact item and its not ment to be used in the United States in would assume. It has an odd charging port ( not US outlet) and there was no way I could get it connected with my carrier.
Summary: The factory unlocked Blackberry Q10 is an excellent phone. I give the phone 10 stars; however, the phone that I received was not a factory unlocked phone, it was a Verizon branded unlocked phone. Therefor the phone did not meet my expectations and I have to give it only one star here.