Summary: I like it because it is easy to use. The problem is that 2 or 3 letters are missing when I'am writing so I have to press a little harder.. And after I charge it sometimes it empty very fast for instant 2 hours and it become very hot.
Summary: I saw complaints about the phone not being completely unlocked and the phone being damaged or it was old because they saw data from a previous user. I didn't see anything on my phone that showed it was previously owned. I do regret buying this phone just because it was so expensive but it was really good for texting quickly. If you have money to spend and you want a blackberry for whatever reason, this phone is nice for texting.
Summary: I messed up my new Blackberry and refused to pay the full price to get another. My daughter insisted I have a replacement, since I love Blackberry phones. This phone works great. Only thing I have not figured out is how to get the WiFi to boost my signal inside my home.