Summary: The phone arrived earlier than expected, the only thing is I realised it wasn't knew as I expected. If that was my mistake, then I would suggest you state it very clearly not only when you are given the choices, but then again when you have selected the seller. I am pretty convinced that when given the choices it said NEW. Perhaps it made the clarification somewhere?
Summary: I recently misplaced my old contract phone and needed a replacement. As someone who isn't in to being glued to my mobile, I wanted something fairly simple, with useful tools but most of all was actually a phone. After reading a lot of reviews of different phones in this price bracket, this one came out tops, and I can see why. It's so easy to set up and within minutes I had figured out how to use it.
Summary: After several emails back and forth to find the phone in the workshop and twice the payment of the repair work the phone did never show up. The company is hardly responsive and does not care about after sales. Finally, after 4 months of hassle I had to buy a new blackberry.