Summary: I have had this model for 15 months, it has gone wrong twice with the same fault - the screen goes white & has to be replaced. The first time the whole phone was replaced under the 12 month warranty. The replacement phone, at 4 months old, has now developed the same fault - it is out of warranty and if I want to have it repaired it will be at my own cost.
Summary: I purchased this phone on 28th February 2011. Initially I was pleased with it, however: I late February 2012 I was updating the O/S via the Blackberry website when it suffered a catastrophic failure. The old O/S was removed then the phone refused to accept the updated O/S. This left me with a white screen showing Error 507 Reload Software. Despite repeated attempts to reload the software nothing happened. The phone was dead. An expensive useless piece of junk.
Summary: This item had been handled as the phone box was opened and the phone was covered in fingerprints. The battery was not sealed in a bag like the rest of the phone parts and it was scratched all over. When i tried to charge my phone up, i plugged it in and left it on all night. In the morning when i switched my phone on, i noticed the battery symbol was still showing as low, so i plugged it in again only to notice that the plug was making a fizzing noise.
Summary: This is the second Blackberry i've owned, the first one developed battery problems which deleting all the apps, a new battery, and new charger didn't fix, but it was one of the more basic models so i thought i'd upgrade to this one. Lovely whilst it worked, did all the things i would expect from a smart phone, but would frequently freeze, not allow me to scroll back through messages, and eventually i was presented with the white screen of death rendering the phone...
Excerpt: Lo compré. Una maravilla nunca un golpe a los 11 meses y 24 días se apagó la pantalla, quedo en blanco con rayas. Llevé a servicio técnico cambiaron LCD e igual seguía. Era la placa! Programada para quemarse a tantos minutos de uso. Hablo mucho por teléfono por mi trabajo por eso duró tan poco. No reseteen el segundero de llamadas totales porque al poco tiempo muere el celular. No lo comprén.