Summary: I bought this phone because I needed a non camera phone for my job. The seller (OEM Store) claimed that it would be shipped with instructions on how to change the settings for GSM use and how to download the Service Books for At&t and T-mobile GSM services (MMS, Internet, etc.
Excerpt: My current Bold is my second one. I got the first after a warranty claim on a Tour that was defective. The first Bold was brand new. Unfortunately, even brand new you can have problems, and that one had a major one. Callers reported that I sounded like I was talking through cotton wool or cardboard.
Excerpt: Coming from a 9700 on T-Mobile to get to a better network was important to me. I had the Tour before on Verizon and while the Bold 9650 is a definite upgrade from it, it kept a few of the things that I hated on the Tour. For instance the back door.
Excerpt: Having used the BB Tour and coming from the BB 9700, whatever RIM has done to these new BB's (9700 & 9650) the ringer & notification volume is too low. Strange the BB Tour is almost identical to the BB Bold 9650 yet the 9650 isn't as loud.