Summary: In general, we like the T-Mobile BlackBerry 8820 because of its HotSpot @Home support and comfortable keyboard, and we appreciated the accuracy of BlackBerry maps using the phone's built-in GPS. However, the AT&T version comes with more included software, such as XM Radio Mobile and TeleNav GPS Navigator.
Conclusion: Corporate users now have an updated 8800-series BlackBerry with built-in GPS and T-Mobile's Wi-Fi calling ability, but individual consumers may still prefer the BlackBerry 8320 Curve on T-Mobile for its camera and sleeker design.
Excerpt: The Blackberry 8820 was a real find for our office. Whether we are in the States or almost any country our quad band 8820 has connectivity. Research in Motion added some features that we were for particularly the 2GB external memory slot. The inclusion of WiFi 802.11 was a welcome inclusion. The only negatives are the lack of a camera phone and it is not a 3G phone. The price was right at $299 in consideration for a 2-year contract and a mail in rebate.
Conclusion: The BlackBerry 8820 pumps up the businesslike BlackBerry 8800 with largely useless Wi-Fi. We'd rather have had 3G, but, hey, we're not going to turn down free Wi-Fi, and neither should you.
Pros: Great combination of e-mail efficiency, GPS, media, and no camera (that's a plus for business folks). Wi-Fi.
Cons: No 3G. No stereo Bluetooth. Not quite sure what to use the Wi-Fi for.
Summary: The addition of Wi-Fi makes the RIM BlackBerry 8820 an even more powerful communication device for business users, taking it beyond just e-mail and phone calls.
Pros: The RIM BlackBerry 8820 is the first BlackBerry to offer integrated Wi-Fi. The smart phone continues to offer Bluetooth, GPS, and push e-mail capabilities as well as push-to-talk and multimedia functions. We were also impressed by the long talk-time battery life.
Cons: There's no 3G support and no option for a camera version. The QWERTY keyboard can be slippery, and the device uses a proprietary instant messaging client.
Conclusion: The BlackBerry 8820 is a very capable Smartphone. Email is tops – better than any other device made. Web browsing was very pleasant and quick(especially using WiFi)and there is enough multi media content to satisfy most users. The lack of a camera is understandable from a business perspective, but it would be nice to see this offered as an option for consumers. As a phone, the 8820 was quite capable as it was as a PIM.
Pros: Great BlackBerry email, good phone features, good call quality, easy to use and powerful PIM features, fully QWERTY keyboard, built in WiFi
Excerpt: Ostensibly designed for business users who can’t have a cameraphone in the workplace, the BlackBerry 8820 is, in fact, a consumer-friendly device that includes one major upgrade over its predecessor, the 8800: Wi-Fi. And while this addition allows for speedier web browsing and better connections in spotty coverage areas, it comes with one major caveat—AT&T has chosen to allow Wi-Fi to carry only data, not voice, so VoIP, isn’t a possibility.
Excerpt: The Blackberry 8820 is marketed purely for the corporate business user, primarily because it lacks consumer friendly options such as a camera, but this should not distract from what is generally an excellent device, with the added bonus of Wi-Fi connectivity to boot.
Excerpt: One of the trademark Blackberry functions is the Blackberry Messenger, a sophisticated IM client that works like AIM but better. Why carriers lock that feature down and force customers to use their inferior version is beyond me. Blackberry owners take great pride in communicating with their own messaging system, and if you purchase this model from AT&T you will NOT have such luxury.