Summary: For the money its a brilliant phone, most of the issues raised are due to not setting the phone up properly in the first place, e.g. calibrating the touchscreen carefully, in call and messaging settings etc. I use a DS stylus as I prefer the accuracy over capacitive so thats not an issue for me and the interface is customisable with market apps, so I guess the phone is what you make of it.
Summary: When i got this phone i was delighted with it. It can take being dropped, it has android, and is the only under Â£100 android handset iv found so far to have a keyboard. The problems come with the touchscreen, its fiddly and a little inaccurate however you will get used to it. The battery life is terrible, with internet on the go, it can drain in 3 hours.I strongly recommend downloading juice defender if you buy this.
Pros: Great keyboard, Android software, Affordable, Easy To Use, Tough
Cons: Bad Touchscreen, Low Battery Life, Slow updates