Summary: I have made thousands of DVD's CD's and have garnered praise from every client I used the Rimage 2000i to do a job on. It really is a workhorse and the printing quality is just jaw dropping and brilliant. The images and text on full hub printing are photo real! Once I got a system going and the projects started the machine stayed course with the exception of ink outages and the occasional stuck disc.
Cons: So many reasons to avoid: - Not compatible with any 64-bit OS - they wont write new drivers - Discs constantly jam in printer - CS is no help for calibration - SOON TO BE DISCONTINUED, ALONG WITH SUPPORT
Summary: Actually, we have the $11,000 Amigo II with Everest printer. Abysmal tech support at Rimage--expect an hour waiting and be glad if it's less. Even sales will keep you waiting. Major breakdown after only about 2000 burns over a period of eighteen months. Heavily marked up replacement parts. Total lack of sympathy. I would not buy from them again.
Summary: Rimage has poor after sales service. If you're buying this product be prepared to fend for yourself. Their distributor in Miami, Brooke, would say anything to close the sale but once your money is in their pocket, the distributor would tell you to go to Rimage directly for support and Rimage would give you a runaround. The product worked pretty well at the start but as soon as I needed support - and believe me, you will need support too - they began the run around.