Summary: Beware of older models of the Rimage 2000i. They may not include the software which must be bought from Rimage. Customer Service from Rimage is a paid subscription and has a poor reputation. They can be very finicky to set up jobs and may only run on an XP Pro Computer with a FireWire Card.
Worst Service Experience ever - I think Rimage blocks mine from working
Alvin L. Garibaldi, Amazon
24 February 2014
Summary: I have owned the first generation 2000i since 2006. I love the quality of the print, however Ink is very expensive. I decided to figure out how to re-fill my own cartridges because for about $150 (after shipping and handling), I might be able to print between 100 to 120 disks in full color before...
Summary: We've had two of these things running off Windows XP boxes and it's been a love/hate relationship. All the previous posters were right; support sucks...and you will need it. The Quickdisk program crashes more than any other software I've ever used.
Summary: I have made thousands of DVD's CD's and have garnered praise from every client I used the Rimage 2000i to do a job on. It really is a workhorse and the printing quality is just jaw dropping and brilliant. The images and text on full hub printing are photo real!
Summary: Actually, we have the $11,000 Amigo II with Everest printer. Abysmal tech support at Rimage--expect an hour waiting and be glad if it's less. Even sales will keep you waiting. Major breakdown after only about 2000 burns over a period of eighteen months. Heavily marked up replacement parts.
Summary: Rimage has poor after sales service. If you're buying this product be prepared to fend for yourself. Their distributor in Miami, Brooke, would say anything to close the sale but once your money is in their pocket, the distributor would tell you to go to Rimage directly for support and Rimage would...