Leave this one on the shelf, it's a bad deal no matter what.
Moshon A. Velardo, Amazon
11 December 2013
Summary: Worst 3D Blu-ray player ever! Freezes up and I have to reset it almost every time I use it. Takes too long from the time I push the command on the remote until the action happens on the screen. Sucks that I paid over a hundred for it.
3rd Toshiba Blu-Ray/DVD Player in 6 months! Beware!
Melissa S, Amazon
2 September 2013
Summary: Yes, that is right. I am in need of my third Toshiba Blu-Ray/DVD player in six months. Please take my review very seriously. Within the first two months of use, our Blu-Ray/DVD player started skipping, shutting off and not responding to commands. I contacted Toshiba, and was relieved to learn that they replace all defective electronics through their Acclaims Department and a website called Toshiba Direct. What a joke!
Summary: I purchase this product because of the price, it was a nightmare. When I power on the product it cut off in the middle of movies, can't stream Netflix. I wasted my money. Look for a reputable brand.
Summary: DVD play has been a problem since the begining. First when I played certain blueray DVD'd the sound and voice would be out of sync with each other. Then there was a weird noise that it made when play other DVD's.
Summary: The player stopped working after a year. If I can turn it on at all, it shuts down after a few minutes and I can't turn it back on. The remote did not work well from the start (yes, we changed the batteries), but I considered that a relatively minor annoyance.
Summary: This unit never had a chance to really get tested well. It arrived defective several times and finally recieved a working unit with a defective wifi adapter. We finally returned the unit for a refund. Ide recommend stiring clear of this Toshiba and look towards the Sony or Samsung both @ Costco. Below are the same models available @ Costco prices and availability may vary. Good Luck with your Smart DVD Blue Ray Player!
Summary: It was a top of the line dvd blue ray player. The DVD Player barely work 5 months then started freezing and randomly shutting off. You had to completely unplug everything and then plug it in again. Absolute worst customer service ever. They literally do not want to talk about anything -not trouble shooting, warrantees or returns. I will never ever EVER by anything TOSHIBA again!
Pros: Picture is good for a while then it freezes or shuts off forever.
Summary: I purchased this Blu Ray player in July of 2011. I began to have problems with it in late September, and I called Toshiba Customer Service. I was then forced to leave my information to get a followup from a representative. The representative called me much later, and the process dealing with her was very prolonged unnecessarily (eg. I had to submit my receipt by fax, and the fax then had to be converted to pdf, etc).
Summary: Like others, the player just stops working. Right now, it's stuck on 'stop' mode. TV is showing 'No Signal' through the HDMI cable. Up until this point, I was fudging around with the bells and whistles. I tried going to Netflix and that's when the problems started. My network changed so the thing can't connect. Then, I go to insert the correct credentials but can't even get to the dang screen to do so. It's stuck on 'Stop'.
Summary: Rather than write a review, here is the letter I sent to Toshiba. Go ahead and decide for yourself. My current television and my previous television have been Toshibas. I *WAS* a fan of the brand, so I recently purchased a Toshiba BDX5200KU Blu-ray player. I was excited when I first received it to see how easy it was to set-up with just the one HDMI cable and the plug necessary. I liked the small, clean look, and the guided, on-screen set-up.