Summary: Bought the BDX3300KU from a local Best Buy. Pros: >WIFI setup is simple and straight forward, but sometimes doesn't pickup DHCP addresses. > DVD/BLUray playback can be configured to start automatically when a disk is inserted (or not). Works just fine; no delay btwn video and sound. > Low price > Light (only 2.2 lbs) and typical 1U form factor Cons: > ugly, archaic circular menu style. Not nice or pleasing to navigate. > Remote does not light up.
Summary: I bought this blu-ray player less than a year ago. We have had significant problems with it overheating, turning off randomly, and freezing. Recently, the product will no longer connect to the network/wifi. Toshiba customer support was called and the service was poor. They insulted me for not just going to buy a new product and said that they only guarantee their products to last 90 days. I am incredibly disappointed in this product and Toshiba.
Summary: I bought this last year and am already replacing it. It's buggy and slow to load. It constantly freezes. One time I had to go so far as completely unplugging the device in order to get a disc out. The unit does play dvds, blu rays, and netflix OK, but when playing the Matrix trilogy blurays, there was 2 annoying white icons up in the upper right hand corner of the screen on the upper black bar, totally eliminating any possibility of total immersion into the movie.
Be careful - firmware upgrade problems and no support from Toshiba
24 February 2014
Summary: Be very careful - Toshiba is having quality issues with their blu-ray players and refuses to deal with the issue. There was a firmware upgrade that made some of their blu-rays inoperable and their customer support won't help. I've called customer support more than three times, the last two times asking to speak to a manager, both times they told me that they'd have to call me back - and never did.
Summary: I purchased this unit new and have had nothing but problems with it. What kinds of problems, you ask?....what hasn't gone wrong with this unit. The remote doesn't work very well and is not responsive. The DVD player locks up and nothing will work short of simply unplugging it and plugging it back in. When connecting to NetFlix, it often will freeze up and you have to back out of the application completely and go back into it.
3rd Toshiba Blu-Ray/DVD Player in 6 months! Beware!
Melissa S, Amazon
3 August 2013
Summary: Yes, that is right. I am in need of my third Toshiba Blu-Ray/DVD player in six months. Please take my review very seriously. Within the first two months of use, our Blu-Ray/DVD player started skipping, shutting off and not responding to commands. I contacted Toshiba, and was relieved to learn that they replace all defective electronics through their Acclaims Department and a website called Toshiba Direct. What a joke!
Summary: Product was non working upon arrival.. Manufacture wanted it shipped back to them at my expense. An inconvenience all around. For this reason I will never buy electronics through Amazon. I'll stick to the more reliable retailers. Don.
Summary: have only used this unit 3 times. got struck in step twice and had to unplug it so it could gather its mind. while stuck it would not respond to any prompt from the remote. after plugging back in the unit worked ok. now today 5/20/2013 I tried the steps to obtain answers form the help line for toshbia. NO HELP. then I got no line to file a claim for replacement but there again none available but a gift card for the amount I paid good only at toshbia direct.com.