buy a laptop (w/ HDMI) and wireless keyboard instead of BDP-S790
9 September 2012
Summary: I actually bought the newer version of this ( BDP-S790 ). I find my laptop does everything better than this machine. Beware of the reviews at Sony, because they don't post the truly negative reviews. Pros: It plays blu-ray discs. Cons: It costs a lot and is slow and clunky and difficult to use. I tend to buy the very best and keep things for a long time. I am very disappointed in this player. I cannot notice any improvement in the picture quality.
Excerpt: I purchased the S550 in January, 2009. A little slow at loading, however great picture & sound, and no problems. I popped in a new disc last week (Christmas present) and received a message that the firmware needed to be upgraded. I followed the instructions from SONY and loaded an upgrade disk. Unfortunately, the disk got stuck in a loop on the first step. I called SONY and despite all efforts, the disk would not stop running or eject. They said that I would have...
Summary: I bought this product several years ago. It WAS a great machine and has worked well UNTIL... I got a Pirates of the Caribbean - On Stranger Tides and it wouldn't play on the machine. This is the first disc that the machine wouldn't play. So I took the disk back to the store and got a different disc. Still no luck playing the disk. I followed the 'helpful' suggestion that I upgrade my firmware, which I did and the upgrade went through without incident.
Summary: While it worked it was fantastic. So... close to $500 for a machine that works for a little over a year and a half with only token support. If that sounds good to you, go for it. Actually, it still works to play DVDs and old BlueRays. But any BRs produced later than 2010 are not even recognized even though the machine has been updated with the current firmware.
Summary: This BDP worked fine until I tried to update the firmware this weekend. I followed the instructions exactly. Made an update disc on my Mac, put the disc in the player and the player locks up. WTF? I spent hours on the phone with support and the problem can't be fixed without sending it back to the factory. Again, WTF? I also found out from the tech that this is a common problem with updating Sony BDPs from Mac computers. Sony won't pay to fix the problem. Again, WTF?
Summary: I purchased this here from Amazon on Black Friday. Two years and two months and it's dead! Sony must have planned this somehow? I just can't believe that everyone has the same problem by chance! I took such good care of my player and enjoyed it while it lasted, I only used it for BR's, no CD's or DVD's. I used my 3 year old Sony s300 for DVD's and CD's, which still runs perfectly B.T.W.!
Summary: I am very disappointed with this product. I've had it for two years and haven't used it that much. Things seemed to work OK until suddenly it would no longer play blu ray discs. I tried to upgrade the firmware but that failed (the update got stuck displaying "VUP 0/9" even after upgrading it for 8 hours overnight). I contacted Sony support but they couldn't help me to get it working either. I will probably end up having to throw the player in the trash.
Summary: Great player, when it worked. After about 18 months it stopped recognizing Blu-Ray discs. Upgraded the firmware, it didn't help. This is the second time a Sony DVD product stopped working properly for me soon after the warranty expired. I will never buy another Sony DVD or Blu-Ray player again.
Summary: !WARNING: Do not buy any products from this disgraceful, arrogant, insensitive, dishonest manufacturer. It really deserves 0! stars. My Sony BDP-S550 1080p Blu-ray Player , bought on 12/8/08, was working fine. A few days ago (12/11/10) I downloaded from Sony esupport website the x021 firmware update for this player. I followed all instructions to the letter, and created a CD-R update disc.
Summary: I bought this Blue Ray player, hoping that Sony name still carried some weight when it came to product reliability. Well, was I wrong... As many unhappy customers have mentioned, in only 2 years of very light use (2 movies a month, on average), it stopped playing Blue Ray discs, which was the only reason I have bought it in the first place.