Sony changes Blu-ray standards to make this player obsolete
10 March 2013
Summary: I purchased this player for $350 in 2008. I was fairly happy with it for a number of years, but now I'm not so pleased with it. First, this thing takes an eternity to boot up. To eject the disk from a powered-down player, expect around 8-10 seconds. Second, I have had a number of issues playing Blu-ray disks, even though the firmware is up to date.
Excerpt: The Sony BDP-S550 Blu-Ray Player was my first and only blu ray dvd player I have ever purchased. It gives me amazing high quality on my blu ray dvds and it is so efficient. It is easy to setup. I just plugged in my HDMI cord and tuned in to the set channel and I started receiving one of the best high definition pictures I had ever seen on my 42 inch bedroom tv.
Excerpt: I purchased the S550 in January, 2009. A little slow at loading, however great picture & sound, and no problems. I popped in a new disc last week (Christmas present) and received a message that the firmware needed to be upgraded. I followed the instructions from SONY and loaded an upgrade disk. Unfortunately, the disk got stuck in a loop on the first step. I called SONY and despite all efforts, the disk would not stop running or eject.
Excerpt: My family has owned this blu-ray player now for about a year. My husband did all of the research before purchasing this blu-ray player and it seems to be one of the highest quality players. In fact, my husband loves it so much that he purchased an identical one for our home theater system. I can't speak about all of the technical features so my review is based on what I expect a blu-ray player to do. That is, play movies.
Excerpt: I am not as impressed with this blu-ray player as I thought I would be. As an owner of a 52" Pioneer Elite Plasma TV and Klipsch sound system, we thought this would be a great addition to our media room. We were sadly disappointed in the problems with this machine. We've had TONS of movies freezing up on us even after we updated the firmware 2x. The picture is nice, but not as nice as we thought it would be.
Summary: I bought this product several years ago. It WAS a great machine and has worked well UNTIL... I got a Pirates of the Caribbean - On Stranger Tides and it wouldn't play on the machine. This is the first disc that the machine wouldn't play. So I took the disk back to the store and got a different disc. Still no luck playing the disk. I followed the 'helpful' suggestion that I upgrade my firmware, which I did and the upgrade went through without incident.
Summary: While it worked it was fantastic. So... close to $500 for a machine that works for a little over a year and a half with only token support. If that sounds good to you, go for it. Actually, it still works to play DVDs and old BlueRays. But any BRs produced later than 2010 are not even recognized even though the machine has been updated with the current firmware.
Summary: I purchased this here from Amazon on Black Friday. Two years and two months and it's dead! Sony must have planned this somehow? I just can't believe that everyone has the same problem by chance! I took such good care of my player and enjoyed it while it lasted, I only used it for BR's, no CD's or DVD's. I used my 3 year old Sony s300 for DVD's and CD's, which still runs perfectly B.T.W.!
Summary: I am very disappointed with this product. I've had it for two years and haven't used it that much. Things seemed to work OK until suddenly it would no longer play blu ray discs. I tried to upgrade the firmware but that failed (the update got stuck displaying "VUP 0/9" even after upgrading it for 8 hours overnight). I contacted Sony support but they couldn't help me to get it working either. I will probably end up having to throw the player in the trash.
Summary: Great player, when it worked. After about 18 months it stopped recognizing Blu-Ray discs. Upgraded the firmware, it didn't help. This is the second time a Sony DVD product stopped working properly for me soon after the warranty expired. I will never buy another Sony DVD or Blu-Ray player again.