Summary: I purchased the Sony BDP-S360 May of 2011. It lost all video signal by October. Sony sent a new one which lost all video signal too in March of 2011. Sony sent a third new unit that has now failed in October of 2011 (will start to play DVD's but stops saying it doesn't recognize the format). Sony will not fix or refund my money since it has been over 90 days since the third unit shipped. The quality of Sony products over the past 10 years has fallen greatly.
Summary: Like most Blu Ray players, this Sony player periodically updates itself via a network connection. In theory, this is a great capability to keep your player current. Updates have pretty much become a standard way for most products to stay current and useful longer. PCs, software, GPS units, phones, video game consoles, video games, etc. all do this fairly well. Basically, it's a software or firmware update.
Lousy product and horrible customer service from Sony
Amazon Customer "edevitt", Amazon
3 February 2011
Summary: This player stopped playing Blu-ray discs 6 months after purchasing it. I was able to play regular DVD's for maybe two weeks after that. When I tried to contact Sony they assured me that it needed "upgrading." I explained over and over that discs that had been working were now saying invalid or no disc.
Summary: About a week ago, I received the "Cannot Play Disc" message when trying to play a BD disc. DVDs still seemed to do okay. It happened intermittently for about a week or so. Today it just refuses to play. Took it apart and tried to clean it, but no dice. Thought about punching it a few times, but decided to save my knuckles... Whatever happened to reliability? We also had a Sony DVD player in the early 2000s that crapped out after a few years.
Summary: I received the Sony BDP-S360 player in mid-February and used it for both Blu-ray and regular DVD discs. The picture quality is OK, but disc loading time is glacially slow. Given the relatively low price I paid for the player, I could live with the slowness. What I can't live with is that the player failed by the end of June, four and a half months after I received it. The tray no longer will open and all I get is a message saying "D ERROR.
Summary: The player arrived and I set it up according to the manual's instructions. It worked fine for a few months. I never moved the player or did anything other than insert and remove discs. It suddenly stopped working. It turns on but reads "system error." I have never had something breakdown like this (less than a year). I paid a premium price because of the SONY brand name and I am sorely disappointed in the product. Go with a cheaper make and model.
Summary: What has happened to the quality of SONY Electronics? I bought this DVD player at the beginning of February and watched maybe 5 movies in total. I went to watch a movie this weekend, and the movie would not load. Unable to read disk or something like that. Thinking it was the disk, I sent it back and received a new one. Same problem. Apparently this player broke down already.
Summary: Player went dead after two days with my disc stuck inside. It was brand new according to the seller, but im doubting that. Thankfully Sony is replacing it and paying for shipping. I am being sent a new one.
Summary: I bought this DVD player for my 17 year old for Christmas. I purchased it on November 30, 2009. It was not even used until Christmas Day and now as of today, March 19th, 2010 it does not work. It will play sound but there is no picture. What a waste! I bought this on Amazon but was told I could not return it after January 30th. Amazon should stand behind the products they sell as should Sony.