Summary: I bought this for my husband for Christmas 2009. I decided on this blu-ray model for a few reasons: 1) Capable of streaming not only Netflix, but also Amazon Unbox purchases and rentals, YouTube, and Slacker Radio 2) Video upscaling 3) Sleek design 4) Mostly good reviews on Amazon, minus the few complaining of poor Netflix streaming (which I figured could be fixed with the latest firmware update from Sony) This was our first blu-ray player and my husband was so excited...
Summary: Bottom line: The Blueray is great. Picture quality on a BRAVIA 52 inch and surround sound on a BOSE are incredible! Also the DVD upscaling is fantastic. It really exceeded my expectations. I think the upscaling alone made this a worth while purchase - which is amazing because that is not why I purchased this product! CAUTION: The video streaming using Netflix or whatever is great if you can plug it in directly with a hard wire to your network.
Summary: I would have given this 5 stars, but somehow I got the setup wrong and couldn't see a picture when playing blu-ray discs. Turns out there is a setting for 1080p/24 for true 24 fps that was on, but my television doesn't support it. Still not sure if that was the default or not (which would not be a good choice), but either way the support line could not help me. Took me a day to figure it out. Also, as reported by someone else here there can be problems with NetFlix.
Summary: I wanted a Blu-ray player for two main reasons, 1) to watch Netflix on my TV, and 2) to watch Star Trek: The Original Series (Enhanced) on Blu-ray. I returned an LG BD 390 because a stupid icon kept popping up every time an "alternate angle"/enhanced scene appeared during an episode. This was many times during each episode. It's only on the screen for a few seconds, but you can't turn it off.