Summary: I bought this product over a year ago and at first I was thrilled with it's "quick boot" mode. Then I went to Sharp's site to update the firmware... Sharp had apparently washed their hands of it because the site told me it didn't recognize the model number.
Summary: Received this player as a gift. I was excited and hooked it up immediately to my LG LCD television. Unfortunately, the player would not play my new Blu Rays until the firmware was upgraded (tested with Iron Man 2).
Summary: Not able to get downloads off SHARP site as it is always down and they tell you it will be up at 7pm C that is when they close so that you cannot call back and complain. Player will not play AVATAR and update for firmware is not available. Very poor customer service-- DO NOT BUY SHARP!
S.O.S - Shame On Sharp - stay away from this model
CIRE "CIRE", Amazon
24 February 2010
Summary: I downloaded latest software...However, I wasn't able to play the first three blu rays. DVD worked with no problem. Sharp Tech support confirmed the correct software was installed and then offered me a shipping label to have it sent back and "fixed". No way!!! This was brand new..
Summary: I got this product the other day. I like it so far. While it is not as fast as my PS3 which I use as my main Blu-Ray player. It gets the job done as second unit. I got mine used for less than a 100 bucks, so I can say that I was not expecting much from this player.
Summary: Got my first blu-ray dvd player in August. It was a Sharp HP16U. Great picture and fantastic sound, but it does not run some of the newer blu-ray dvds. Sharp support seems to not have released a firmware download, so I'm stuck with dvds I can't play and am worried about any new blu-ray dvds I might...
Summary: Sharp doesn't even list this orphan model on their web site. And judging by their support area they don't pay any attention to these products. Presumably they are OEM (meaning they slap their label on some unknown manufacturer's work). This machine is absolute junk.
Summary: If your not an IT don't buy it. i don't want to stay on the phone with a tech guy for two hours to watch a 90 minute movie. It plays some movie but needs to be reconfigured to play others. i am sending it back.